Last Updated: 6 May 2021
What is Personally Identifiable Information and why are we collecting it?
PII, as used in privacy law and information security, is information that the public can use or an opinion that identifies an individual. Examples of Personal Information we collect include names, email addresses and phone numbers.
Personal Information is obtained via our website www.gig.live through our ‘contact us’ page. We collect your Personal Information for the primary purpose of providing our services to you. When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure and dispose of your Personal Information.
When we collect information
We collect information from you when you fill out the ‘contact us’ form from our website.
How we use your information
We may use the information we collect from you in the following ways:
- to send periodic emails regarding blog updates or our services; and
- to follow up with you after your correspondence from the contact us form (email or phone inquiries)
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, third parties may provide GIG with information. GIG will take reasonable steps to inform you of any information provided to us by a third party.
Disclosure of Personal Information
GIG may disclose your Personal Information in circumstances, including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss and unauthorised access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained. GIG will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
GIG will not charge any fee for your access to your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable to update our records.
This Policy may change from time to time and is available on our website.